How are your products manufactured? All of our products are meticulously crafted from high-quality natural stones at our workshop in Istanbul. Our manufacturing process combines traditional craftsmanship with attention to detail, ensuring that each product is made with care. Products can be customized according to our customers’ specific requests, and we guarantee 100% customer satisfaction.
Can I order custom-designed products? Yes, we offer custom-designed products to bring our customers’ visions to life. We work closely with our clients to create bespoke designs that meet their specific needs. Throughout the process, we guide you through each stage of the design.
How should I care for your products? To ensure the longevity of our marble products, we recommend avoiding acidic cleaners. Cleaning with mild soap and water is sufficient. Regular, gentle cleaning will help maintain the shine and natural beauty of the marble surfaces.
Do you offer international shipping? Yes, we ship our products to many countries worldwide. We take great care in packaging to ensure that the products arrive safely. Shipping times and costs may vary depending on the destination.
Do you offer wholesale services? Yes, we provide wholesale services for large-scale projects such as hotels, hamams, spa centers, and architects. We can supply large quantities of products that meet the highest quality standards for your special projects.
How long will it take to receive my order? Products that are in stock are typically shipped within 2-6 business days. For custom-made or special-order products, the production time is approximately 10-20 business days. Shipping times may vary depending on the delivery address.
Do you provide a warranty on your products? All of our products are covered by a warranty against material and workmanship defects. If you encounter any issues, please contact our customer service team for assistance.
Will there be variations in color and veining in the products? Yes, as marble is a natural material, each product may have ±10% variations in color tones and veining patterns. These variations are a natural characteristic that makes each piece unique.
How can I place an order? You can easily place an order through our website by selecting the product you want. For custom design requests, please contact us directly, and we will work with you to determine the best solutions for your needs.
